These Terms of Service (“Terms”) govern your access to and use of the website dansoftlabs.com and the support and communication channels operated by Dansoft Labs LLC (“Dansoft Labs,” “we,” “us,” or “our”). Please read them carefully.
Acceptance of These Terms
By accessing or using our website, submitting a support request, or communicating with us through the channels described here, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the website.
About Dansoft Labs and Our Services
Dansoft Labs LLC is a software engineering and applied AI studio. We provide professional services including custom software development, AI agents and workflow automation, generative media pipelines, cloud and GPU infrastructure, interactive 3D and web experiences, and technical consulting. This website describes those services and provides a way to contact us and to request support.
Age Requirement
You must be at least 18 years old to use this website, submit a support request, or opt in to receive text messages from Dansoft Labs LLC.
Use of the Website
You agree to use the website only for lawful purposes. You agree not to:
- use the website in any way that violates applicable law or regulation;
- submit false, misleading, or fraudulent information, or information about another person without their permission;
- attempt to gain unauthorized access to the website, its servers, or any related systems;
- interfere with or disrupt the website, including by introducing malicious code or by sending automated or excessive requests;
- copy, scrape, or reuse the website’s content for commercial purposes without our written permission.
Support Requests
When you submit a support request, you agree to provide accurate contact information so that we can follow up. Submitting a request does not by itself create a client relationship or guarantee a particular outcome or response time. Agreeing to receive text messages is always optional: you will receive support whether or not you opt in.
SMS / Text Messaging Program
Program description: Dansoft Labs LLC operates a customer care SMS program. By opting in (via the form at dansoftlabs.com/support or our chat widget), you agree to receive non-marketing, customer-support text messages related to your inquiries, service updates, and appointment coordination. This is a recurring messaging program and message frequency varies.
Opt-out instructions: You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send a confirmation and stop sending messages. For help, reply HELP or contact us.
Message and data rates: Message and data rates may apply. Message frequency varies. Contact your wireless provider for details about your messaging plan.
Carrier liability disclaimer: Wireless carriers (including AT&T, Verizon, T-Mobile, and their affiliates) are not liable for delayed or undelivered messages.
Professional Services and Separate Agreements
Any software development, consulting, or other professional services we provide to a client are governed by a separate written agreement, such as a proposal, statement of work, or master services agreement. If there is a conflict between these Terms and a signed agreement with a client, the signed agreement controls with respect to those services.
Intellectual Property
The website and its content, including text, graphics, logos, designs, and software, are owned by Dansoft Labs or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the website for your own informational purposes. No other rights are granted. Ownership of work product created for a client is defined in the agreement with that client.
Feedback and Submissions
If you send us ideas, suggestions, or feedback about our website or services, you agree that we may use them without restriction or compensation to you. Please do not send us confidential or proprietary information through the website unless we have agreed in writing to receive it.
Third-Party Services and Links
The website may link to third-party websites or services that we do not control. We provide these links for convenience only and are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their terms.
Privacy
Our Privacy Policy describes how we collect, use, and protect your information, including mobile phone numbers and SMS consent. It forms part of these Terms.
Electronic Communications
When you use the website or contact us electronically, you consent to receive communications from us electronically in connection with your request. You agree that notices and other communications we provide electronically satisfy any legal requirement that they be in writing. This consent does not include text messages, which you receive only if you separately opt in.
Disclaimer of Warranties
The website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that its content is complete or current.
Limitation of Liability
To the fullest extent permitted by law, Dansoft Labs and its members, managers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of, or inability to use, the website. Our total liability for any claim arising out of these Terms or the website will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Indemnification
You agree to indemnify and hold harmless Dansoft Labs and its members, managers, employees, and contractors from any claims, damages, liabilities, and expenses, including reasonable attorneys’ fees, arising out of your misuse of the website or your violation of these Terms or of applicable law.
Suspension and Termination
We may suspend or restrict access to the website at any time, without notice, if we believe you have violated these Terms or if we need to protect the website or its users. The provisions of these Terms that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and indemnification.
Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
Dispute Resolution and Venue
We encourage you to contact us first so that we can try to resolve any concern informally. Any legal action arising out of or relating to these Terms or the website must be brought exclusively in the state or federal courts located in or serving Sheridan County, Wyoming, and you consent to the personal jurisdiction of those courts.
Changes to the Website
We may modify, suspend, or discontinue any part of the website at any time, including the availability of any feature or content, without notice or liability.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after an update means you accept the revised Terms. Changes to the SMS / Text Messaging Program will be reflected in that section.
Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Entire Agreement
These Terms, together with our Privacy Policy, are the entire agreement between you and Dansoft Labs regarding your use of the website, and they supersede any prior understandings on that subject. They do not replace any signed agreement for professional services.
Contact
Dansoft Labs LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
Phone: +1 307-621-9073
You can also reach our team through our support page.